01. Install and debug products on behalf of consumers;
02. Dedicated customer service staff provide technical guidance on product usage based on consumer requirements through the platform;
03. Ensure the supply of maintenance spare parts;
04. Responsible for after-sales maintenance services;
05. Handle consumer letters and visits, answer consumer inquiries, and solicit consumer opinions on product quality through various channels, and make timely improvements based on the situation.
06. Respond to various customer service requests, such as consultations, suggestions, complaints and faults, and ensure online technical support services on weekdays.
#shandy